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GET EVERYTHING YOUR PHONE COMPANY GIVES YOU... EXCEPT THE BIG BILL.

Finally, communications clout that's affordable. This high-quality, high-performance, high-tech telephony solution delivers all the enterprise-class features you need...in a single data connection...to an advanced hosted IP-PBX.

HEADS-UP COMMUNICATIONS
START WITH HUD ®

Heads-Up Display a.k.a. HUD is a highly-intelligent employee presence and communication management application. Many businesses consider it a workhorse that serves as:
  • A Qualified Commander: Implement one-touch control over your phone system with real-time visibility and easy access for everyone using it.
  • An Organized Operator: Display who's on the phone and "drag and drop" calls to their extensions, voicemails or cell phones. You won't miss your blinking desk hog phone or the torturous training sessions it takes to learn it.
  • An Interactive Business Driver: Empower every colleague to interact more easily on a single, simple interface. Plus, comprehensive integration with Web-based CRM systems (i.e. SugarCRM, Salesforce.com) ensures that employees have the tools to engage in knowledgeable and professional customer conversations.

Simpler, Smarter, Superior Business Communications

HUD was designed to be hassle-free and break down any barriers of communication company-wide.

Initiate Contact Quickly: User-friendly and easy to master interface let's you find contacts, view a contact's on-network status and connect all with a single click from any HUD-enabled device.

Create Agent-Based Organizations: Deploying distributed inbound and outbound call centers no longer needs to break the bank. With HUD Pro, sales and customer service agents can easily log into and out of queues, monitor call states, park calls and record calls (with the right configuration) — all on the fly.

Track and Train Employees: HUD Pro provides powerful one-click tools to monitor, train and barge agent calls. A private enterprise-chat feature allows managers to guide agents in real-time.

Optimize with Outlook: Your phone rings and an on-screen pop-up displays the caller's name. Or, click on an email to call someone.

Communicate on a Higher Level: Integrate all your communication channels, including phone calls, chat sessions and e-mails. Cut down on conference call and meeting logistics time.